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Mon-Fri, 9am-5pm

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1005 Langley St

Victoria, BC V8W 1V7

1005 Langley St

Victoria, BC V8W 1V7

Mon-Fri, 9am-5pm

Afterpay

 

What is Afterpay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments made every 2 weeks without any interest.

 

How do I use Afterpay?

Just shop on Serendipitous-Project.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – it’s that easy!

Please note, all items in your shopping bag must be eligible for Afterpay, and the bag value must be between $35 and $2,000.

Can I use Afterpay if I am an International Customer?

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

 

How does the Afterpay payment schedule work?

 All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.  

What if I cannot make a payment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply  

 

When will my items be delivered with Afterpay?

Afterpay orders are delivered within our standard shipping timeframes like any order from Serendipitous Project. Free standard shipping is available for orders over $50.

 

Is there a limit to how much I can spend on a single transaction?

Yes, your bag value must be between $35 and $2,000 to use Afterpay on UrbanOutfitters.com.

How do I return an item bought with Afterpay?

Afterpay returns follow our standard return process. Please contact customer service to acquire a return label. Please note, refunds for Afterpay will be refunded from Serendipitous Project to Afterpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.

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